Contact us
Contact AccessibleRoom
We want to make it as easy as possible for you to get the help you need. Please choose the contact method that works best for your access needs and the type of question you have.
When you'll hear back: general questions within 2 working days, and anything about access or safety within 1 working day. If it's urgent and about a trip you've already booked, say so in the subject line and we'll move it up the queue.
Contact by email
Email is often the best way to keep a record of your request. Please use the specific address for your needs to reach the right team directly.
info@accessibleroom.com
support@accessibleroom.com
accessibility@accessibleroom.com
Send a quick message
Use the form below to send us a quick inquiry. We'll make sure it gets to the right person on our team.
How to contact us — in simple steps
- You can email us. Our main email is info@accessibleroom.com.
- You can fill in the form on this page. You type your message and press send.
- You can send a text to our number. You do not have to phone.
- You can phone us if you want to. We answer Monday to Friday.
- You can talk to us in sign language using Relay UK.
- We reply in 1 to 2 days. If it is urgent, tell us and we will be quicker.
General question
Help with a booking
Digital access issue